Your Privacy Is Our Priority

7hhbd is a safe and reliable online gaming platform operated for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect from you when you use our website and services, how we use and protect that information, and under what circumstances it may be shared with third parties.

Our services are for individuals aged 21 and above only. We do not knowingly collect data from minors. If we become aware that a minor's information has been collected, it will be deleted immediately.

This policy applies to:

• All visitors who browse the 7hhbd website
• Registered account holders
• Anyone accessing the site from any device, whether mobile or desktop
• Anyone who contacts us via live chat or email support

When you open an account at 7hhbd or contact us, you voluntarily provide the following information:

• Identity Information: Full name, username, email address, and contact number
• Age Verification Information: Date of birth and national ID-related information (when required)
• Financial Information: Payment method details for deposits and withdrawals (bKash, Nagad, Rocket, Upay, or bank account number)
• Communication Content: Records of conversations when you email our support team or send messages via live chat

Certain information is automatically stored in our system while you use the site:

• Log Data: IP address, browser type and version, operating system, connection time and date
• Cookie & Tracking Data: Which pages you visited and for how long, which links you clicked, session information
• Device Information: Mobile device ID, screen resolution, device language settings
• Gaming Activity: Which games you played, how many times you played, transaction history

The 7hhbd website uses cookies. Cookies are small text files stored in your browser. They are used to:

• Keep your login session active
• Remember your language and preference settings
• Maintain site security and prevent fraud
• Analyze and improve site performance

You can disable cookies from your browser settings, though this may limit some site functionality.

7hhbd uses collected information for the following purposes:

• To create and manage accounts and verify your identity
• To process deposit and withdrawal transactions — including a minimum deposit of ৳200 and withdrawal of ৳500
• To personalize your gaming experience
• To keep you informed about bonuses, promotions, and offers
• To resolve technical issues and provide customer support
• To ensure site security and prevent fraud

We are required to process your information for the following legal and regulatory reasons:

• To ensure age verification (services for users aged 21+ only)
• To prevent money laundering and take anti-fraud measures
• To implement responsible gaming policies
• To provide information at the request of relevant authorities (when a valid order exists)

With your consent, we may contact you to:

• Provide updates about new games, features, or services
• Share special bonus and promotion offers
• Send important notices related to your account
• Deliver security alerts and important system messages

You can unsubscribe from marketing communications at any time. However, essential account-related messages cannot be turned off.

7hhbd never sells your personal information. Information may be shared with third parties only in the following limited circumstances:

• Payment Processors: Necessary financial information is shared with bKash, Nagad, Rocket, Upay, or banking partners to complete transactions. These third parties may only use the information for processing transactions.
• Technology Service Providers: Trusted partners for server hosting, analytics tools, and security services who are bound by strict confidentiality agreements.
• Legal Authorities: To fulfill requests from authorities in response to court orders or lawful investigations.
• Business Restructuring: In the event of a company merger or acquisition, where the new owner will be bound by the terms of this policy.

Game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, NetEnt, Microgaming, or Ezugi may log your gaming activity — this is technically necessary. They do not receive any information that identifies you personally. These providers have their own privacy policies.

We retain data only for as long as necessary:

• For the lifetime of the account while it remains active
• Transaction records are kept for a defined period for legal reasons even after an account is closed
• Security-related log data for fraud prevention is kept for a limited period
• For the period required to resolve disputes or legal claims

Once the above purposes are fulfilled, data is securely deleted or anonymized.

7hhbd applies industry-standard technical and organizational measures to protect your information:

• SSL Encryption: All data transmissions are encrypted via TLS/SSL
• Password Protection: Passwords are stored in hashed form — no one can view them directly
• Access Controls: Only authorized personnel can access specific information
• Security Audits: Regular system security reviews and vulnerability testing
• Data Center Security: Servers are protected at both physical and digital levels

Please note that no one can guarantee 100% security on the internet. We provide the highest level of protection within our means.

You have the following rights on the 7hhbd platform:

• Right of Access: You can request to know what information we hold about you. We will provide that information within a reasonable time.
• Right to Correction: You can request correction of inaccurate or incomplete information.
• Right to Deletion: You can request deletion of your data in certain circumstances. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You can request that data processing be limited for specific purposes.
• Withdrawal of Consent: For consent-based processing, you can withdraw your consent at any time.
• Right to Complain: If you are not satisfied with how we use your information, contact us directly.

To exercise any of the above rights, contact our support team directly. We will verify your request and respond within a reasonable time. We may need to ask for some information to confirm your identity.

Your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in the destination country, or that the service provider is bound by a strict agreement.

If the 7hhbd website contains links to external sites, we are not responsible for those sites' privacy policies. We recommend reading their own policies before visiting other sites.

7hhbd believes in responsible gaming. We may analyze your gaming behavior data to identify unusual or risky patterns and proactively reach out to you if needed. This initiative is for your protection. To learn more about responsible gaming, visit our Responsible Gaming page.

7hhbd reserves the right to update this privacy policy as needed. For any significant changes, we will notify you by email or via a special notice on the site. The date of the change will be noted at the top of the page as "Last Updated". Continuing to use the site after changes means you have accepted the updated policy.